Frequently Asked Questions

Do you offer refunds?

All sales are final, you may not buyback, stop, credit the server by any means necessary in order to receive your funds back that of which have been paid. In doing so, we reserve the right to disallow your continued play on the server/forums and not allow further funds to be added or taken away. We reserve the right to pursue any legal or collection action necessary to recover damages in the event of a forced charge-back.

What payment options do you guys allow?

All payment providers are displayed on the checkout page. We support most major ones, including PayPal, Mastercard, Visa, Discover, American Express, and more.

How do I redeem my purchase?

Every product requires you to make a ticket via our Discord. Please join the Discord Server (https://discord.gg/melroseshooting), agree to the rules and make a ticket, it will be responded to within 24 - 48 hours and you'll receive your product.

How do I get support for my product?

In order to get support for your product, you can join the Discord Server (https://discord.gg/melroseshooting), agree to the rules and open a ticket..